General Questions
How was Élanora founded?
Élanora was born from a deeply personal journey rooted in intention and care.
The full story is shared on our Élanora Story page.
What does Élanora mean?
Élanora stands for vitality and strength expressed with grace — where true beauty begins at the roots.
What does “Racine de Force” mean?
Racine de Force translates to Roots of Strength — a philosophy of beauty built from the roots.
Who is Élanora for?
Élanora is for anyone seeking strength, growth, and care through intentional hair rituals.
Suitable for all hair types, it is made for those who believe true beauty is built over time, from the roots up.
Product Questions
What ingredients are used in Élanora?
Élanora is formulated with a carefully curated blend of plant-based oils selected for their nourishing and strengthening properties.
The formula includes pumpkin seed oil, castor oil, argan oil, and rosemary oil, combined with coconut oil gently infused with fenugreek, black seed and onion. Together, these ingredients work in harmony to support scalp balance, enhance softness, and promote long-term hair resilience from the roots through the lengths.
Why were these ingredients chosen?
Each ingredient in Élanora was selected for its ability to support long-term hair and scalp health through nourishment, balance, and resilience.
The blend focuses on strengthening the hair at the roots, maintaining moisture, and supporting a healthy scalp environment rather than offering temporary cosmetic results. By combining nutrient-rich oils with traditionally infused botanicals, the formula is designed to work gradually and harmoniously, allowing strength and softness to develop over time.
Is Élanora made with natural ingredients?
Yes. Élanora is made with plant-based oils and naturally derived ingredients, selected with intention to support hair and scalp health through gentle, long-term care.
Is Élanora cruelty-free?
Yes. Élanora is cruelty-free and is not tested on animals at any stage of production.
Is Élanora organic?
Élanora is crafted using high-quality, plant-based ingredients, many of which are organically sourced.
While the formula itself is not certified organic, every ingredient is selected with a strong emphasis on purity, integrity, and performance.
Does Élanora contain fragrance or essential oils?
Élanora does not contain added synthetic fragrance.
Any natural aroma comes solely from the botanical ingredients and essential oils used within the formula.
Does Élanora contain silicones, parabens, or sulfates?
No. Élanora is formulated without silicones, parabens, or sulfates, focusing instead on plant-based oils that nourish the hair without unnecessary additives.
How should Élanora be used?
Apply a generous amount of oil on your scalp, adjust according to your hair length and massage gently using slow, circular movements. Allow the oil to settle into the scalp as part of a quiet, intentional ritual.
Leave on for a minimum of 2 hours, or 3-4 hours for deeper nourishment, before washing. Use two to three times per week, adjusting based on your scalp’s needs.
How much oil should I use per application?
Apply generously on your scalp, make sure your hair is well coated, not weighed down.
The amount can be adjusted based on hair length, thickness, and personal preference, ensuring the hair feels nourished.
How often should I use Élanora?
For best results, use Élanora 2–3 times per week as part of a consistent haircare routine focused on long-term strength and nourishment.
Can Élanora be used on wet or dry hair?
Yes. Élanora can be applied to either wet or dry hair, depending on your routine.
It is most commonly used on dry hair as a pre-wash treatment, but can also be applied few drops to damp hair for added nourishment.
Can Élanora be left in overnight?
Yes. Élanora can be left in overnight to allow deeper nourishment of the scalp and hair before washing.
When will I see results?
Élanora is designed for long-term hair health rather than instant results.
With consistent use, visible improvements are noticed within 8–12 weeks, as the hair and scalp respond gradually to nourishment.
What kind of results can I expect with consistent use?
With regular use, hair feel more nourished, balanced, and resilient over time.
Consistency supports improved softness, manageability, and overall hair health, beginning at the roots.
Does Élanora promote hair growth?
Élanora is formulated to support scalp health and create an environment that is conducive to healthy hair growth.
Ingredients such as pumpkin seed oil are included for their scientifically studied role in helping reduce excess DHT activity, which is associated with certain types of hair thinning. While Élanora is not a medical treatment, consistent use supports scalp balance, strength at the roots, and conditions help encourage healthier hair growth over time.
Is Élanora suitable for sensitive scalps?
Yes. Élanora is formulated with gentle, plant-based oils and is suitable for sensitive scalps when used as directed.
As with any haircare product, individual sensitivities may vary, so a patch test is recommended before first use.
Is Élanora safe for regular use?
Yes. Élanora is designed for regular use as part of a consistent haircare routine.
The formula focuses on gentle, plant-based ingredients intended to nourish the scalp and hair over time when used as directed.
Who should avoid using Élanora?
Élanora is formulated with gentle, plant-based ingredients.
Those with known sensitivities to any of the ingredients are advised to review the ingredient list and proceed with care.
Should I do a patch test before use?
Yes. As with any new haircare product, a patch test is recommended before first use to ensure compatibility with your skin.
What is the scent of Élanora?
Élanora has a naturally nutty, earthy aroma — similar to freshly pressed oils.
The scent comes entirely from its plant-based ingredients and contains no added synthetic fragrance, allowing it to remain subtle and authentic.
Order Questions
Where do you ship?
Élanora currently ships within Canada.
How long does processing and delivery take?
Orders are typically processed within 1–3 business days.
Once shipped, delivery times vary by location but usually take 3–6 business days within Canada.You’ll receive a confirmation once your order is on its way.
How can I track my order?
Once your order has shipped, you’ll receive an email with tracking details so you can follow your delivery every step of the way.
What is your refund policy?
Returns are handled with intention and care. See our Refund Policy.
What should I do if my order arrives damaged or incorrect?
If there’s an issue with your order, please contact us within 48 hours of delivery with your order number and clear photos of the issue.
We’ll review it promptly and offer a suitable resolution.
Can I change or cancel my order after placing it?
If your order has not yet been processed, we may be able to make changes or cancel it.
Please contact us as soon as possible — once an order has shipped, changes are no longer possible.
Who can I contact for order-related questions?
For any order-related inquiries, please reach out via our conatct page