Terms of service
By accessing the Élanora website or placing an order, you agree to the terms governing the use of our website, products, and services.
All product descriptions, imagery, pricing, availability, and other website content are provided in good faith and may be updated without notice. While we make every effort to present information accurately, minor variations in appearance, packaging, colour, texture, or other product characteristics may occur.
Products purchased through Élanora are intended for personal use unless otherwise agreed. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use Élanora content for unlawful or unauthorized commercial purposes.
All Élanora names, imagery, written content, branding, designs, and other intellectual property remain the property of Élanora or their respective rights holders and may not be reproduced, copied, distributed, or commercially used without permission.
We reserve the right to refuse or cancel orders where fraud, pricing errors, payment issues, misuse, or other legitimate concerns arise.
Hair and scalp experiences vary between individuals. Information provided by Élanora is intended for general cosmetic and educational purposes and does not replace professional medical advice, diagnosis, or treatment.
Élanora may revise these terms as the brand, website, and services evolve. Continued use of the website following an update constitutes acceptance of the revised terms.
These terms are governed by the applicable laws of Ontario, Canada, and any applicable federal laws of Canada.