Privacy policy

                                                                     
Your privacy is treated with the same care and discretion we bring to every part of Élanora.

When you visit our website, place an order, join the Élanora list, or contact us, we may collect information such as your name, email address, billing and shipping details, order history, device information, and website activity.

This information is used only where necessary to operate and improve the Élanora experience — including processing orders, providing customer care, communicating relevant updates, preventing fraud, improving our website, and fulfilling legal or regulatory obligations.

Payments are processed securely through approved third-party payment providers. Élanora does not directly store full payment-card details.

Where you have chosen to receive marketing communications, you may unsubscribe at any time using the link included in our emails.

We may work with trusted service providers, including Shopify, payment processors, shipping carriers, analytics providers, and communication platforms, where necessary to operate our business. Personal information is shared only to the extent required to provide those services.

Your information is never sold for monetary gain.

For privacy-related questions or requests regarding your personal information, please contact [care.elanora@gmail.com].